The Microsoft 365 Services Agreement lists 3 different times a recommended a “regular backup” of your data. According to IDC there are 67% of Microsoft 365 customers who do not regularly backup their data.
It wasn’t until I recently started digging into backups and what Microsoft expects customers to be doing in the 2 way services agreement that I realized many may be relying 100% on Microsoft for recovery of their critical business data without realizing that Microsoft actually expects customers to be managing permissions, managing security, and managing a regular backup.
Microsoft Service Agreement:
•4 a iv – “You should have a regular backup plan as Microsoft won’t be able to retrieve Your Content or Data once your account is closed.”
•4 f – “You should have a regular backup plan.”
•6 b – “We recommend that you regularly backup Your Content and Data…”
Microsoft produced a “Shared Responsibility Model” to help customers to understand who has responsibility and at what level across SAAS, PAAS, IAAS, and On Prem. I highly recommend referring to this across the various workloads and services you may be subscribed to from Microsoft.
Now that you’re wondering about backups. I’m putting together a webinar on backup and recovery for Microsoft 365. In an upcoming webinar I’m going to dive into some of the limitations for how long and in various ways Microsoft 365 retains and backs up your data in Teams, SharePoint, OneDrive and Exchange. How long can you request a file be restored that was accidentally deleted? What about an incriminating deleted Teams chat messages or a sensitive deleted exchange message or inbox? These questions will be answered and more…
>> Join me as I explore more on this topic in a free 1 hour webinar:
Title: Backup and Recovery for Microsoft 365–SharePoint, Exchange, Teams, OneDrive and More
Get peace of mind and keep your cloud data safe from disaster
When: Session starts on April 20, 2021 at 11 a.m. PDT/2 p.m. EDT.
Do you know how often your data is being backed up? Do you know how many days back you can get your data from Microsoft? Do you know if there was an extended outage what you would do for critical business data? Do you have a business continuity plan in the case of a major breach? These questions and more will be discussed as we reverse engineer the backup and recovery policies of Microsoft and find the edge of the cliff. After you understand the capabilities of Microsoft and the boundary of the cliff, you will explore where are you on the Maturity Model and plans around backup and recovery. The time is better now than ever before to focus on backups for remote employees and backups for Microsoft 365 with a serious plan for business continuity and recovery. Join us in this free, one-hour learning session with Microsoft MVP Joel Oleson and Synology to find out more.