New Webinar Series… “Viva Connections Webinar Series for Executive Engagement, Comms Teams, and Front Line Workers” A lot has been happening in the Viva space and it starts with Viva Connections. In this 3 part webinar series for a variety of different roles you’ll get a variety of different perspectives including relevant demos and insights. Bring Together Communications, Knowledge, Learning, and Resources in the flow of work just in time. Accelerate Learning. Improve Productivity. All in a customized and personalizable way.
Microsoft Viva Connections is a company-branded experience that brings together relevant news, conversations, and resources in the apps and devices you use
Connect and Engage. Empower Teams. People at the Center.
Viva Connections for the Front Line Worker
Teams has had incredible growth with 10x adoption over the past year. Teams is the hub for modern teamwork. Employees can communicate and collaborate on content and tasks in a streamlined way. Viva connections helps provide targeted links to information like official and featured news, key tools, along with personalized and trimmed content based on role, location, division etc…
Viva is designed around the employee experience, key things that pull a team together including schedules, tasks, team conversations for both individual and team productivity in adaptive interfaces from mobile, tablet, browser, and rich teams client. In this session focused on the front line worker we will look at the latest and greatest in Viva focused on the experience of and art of the possible for the front line worker.
Audience: Business Decision Maker, IT Decision maker, IT Services, IT Manager, Business Manager
Viva Connections for Executive Engagement
Executive Leadership communication and engagement with employees is critical to the business. Viva Connections provides increased visibility and focus on employee experience. Some of the greatest features in the latest release of Viva Connections is the global news with featured news, webparts and feeds perfect for video or streaming content including AMAs, fire side chats from executives. Bring Communication, Knowledge, Learning, and Insights into an Integrated Experience. Viva Connections is the launchpad for Microsoft Viva and the gateway to your employee experience. Effective communication is essential to a healthy business, but with so many channels, information overload is a real thing.
Audience: CXO and Decision Makers, IT Managers, Business Decision Makers, Yammer & Teams Admins
Viva Connections for Corporate Communications
Corporate communications this is for you! In this session we’ll dive into Viva Connections for the communications teams. Viva Connections is your gateway to a modern employee experience – are you ready to inform, engage and empower your organization? Join us as we show you how Viva Connections provides a curated, personalized and company-branded experience that centralizes relevant news and conversations. We’ll dig into the targeting and personalization features including the global nav and Deploy easily as it’s fully integrated in the apps and devices your teams already use every day, like Microsoft Teams. Platform Extensibility for Customization and Integration. Discover how you can shape culture and foster communication to help your business and employees thrive.
Audience: SharePoint & Teams admins, Corporate communications, business leaders, Intranet teams, and HR Comms teams
The push for Digital transformation has accelerated due to the pandemic, but so have ransomware attacks and other threats to business data. With cyber attacks getting more sophisticated, is your data protection plan robust enough for the attacks?
More than 25 million! employee passwords at Fortune 1000 companies are available readily in dark web markets & data dumps.
Preparing for this webinar I came across tools on the darkweb for hacking Microsoft 365 and Office 365 among other SaaS services. It’s very sad to see how easy it is to do a targeted attack. I expect you’ll be surprised as well with how simple the hackers have made it to get into any SaaS system… and if you think your on premise environment is any harder, don’t fool yourself… those passwords aren’t just for the cloud. The sophistication of the tools, and the ability for hackers to get at your environment puts extra pressure on ensuring you have proper backup tools as simply providing antivirus and layers of security tools aren’t enough.
By 2022…70% of organizations will have suffered a business disruption due to unrecoverable data loss in a SaaS application. Source: Gartner 2019 “Assuming SaaS Applications Don’t Require Backups is Dangerous.”
In this webinar, you will learn:
When it comes to cyber attacks, it’s not “if” but “when” will it happen! Join the webinar with Microsoft MVP Joel Oleson and Synology to learn how to build a robust data protection plan.
Join me Tuesday November 9 for “Darkweb, Ransomware, and Inevitable human mistakes: Disasters and recovery for your Microsoft environment” hosted by Synology.
Troubleshooting Teams can be intimidating when it seems like you aren’t getting clear answers for executives, but it doesn’t have to be that way. I’m delivering a webinar with Panagenda to quickly get to the bottom of these call dropping and call quality issues… who wants to sound like a robot?
Join me and the experts at Panagenda on an educational webinar on troubleshooting call quality for executives, VIPs, and those special people in your life…
With Microsoft Teams replacing your organization’s phone system, it is imperative that Teams call quality be consistent and reliable, especially for executives. But when problems arise you need to react quickly, spotlight the problem, and get it fixed. However, without the detailed telemetry data to perform root cause analysis, reported issues continue unchecked by most IT groups. This is painfully true for remote workers where IT has visibility gaps for home networks, internet service providers (ISPs), and endpoint computer performance.
Having the viewpoint from the end-user digital experience is of utmost importance when trying to find the root cause for Teams call quality performance issues. And it’s NOT about just identifying the area related to the problem (i.e., High CPU or Memory Usage, Slow ISP Speeds), it’s about understanding what was causing the problem during the call. What processes and applications were running on the endpoint computer and how was the performance from the home office network and ISP (i.e., Dropped Packets, Hop Count, Round-Trip Times, Peering Distance).
In this webinar, you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new module provides data analytics for Microsoft Teams performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then please join us to see how actionable insights can speed troubleshooting and help remediate issues before they become frustrations for one of your executives.
The webinar will explore topics including:
· Fast troubleshooting for call quality issue resolution
· Proactive monitoring remote user digital experience
· Identify slow ISP’s causing poor call quality for remote users
· Detailed analytics for end-point computers (CPU, memory usage, background processes, etc.)
· And more…
Don’t miss the opportunity to take advantage of this timely information.
September is a busy month with 3 new webinars in a series I’m titling this series the “Teams Admin and Architects Essentials.” I’ll be delivering 3 one hour free webinars diving into the latest and greatest from Microsoft across three key areas of governance, architecture, and recovery. Feel free to register for one or all of them.
The three webinars all in September should build upon the concepts of Teams as an organizing layer with emphasis on governance, management, architecture and design with a focus on service management and administration. The series is sponsored by TeamsHub which will be featured in each of the 3 webinars. Here are the details of each of the webinars:
Governing Teams, SharePoint, and Microsoft 365
Microsoft 365, SharePoint and Teams have grown exponentially during COVID and the work from home mandates. In addition, Teams now has over 145 million daily active users as of April 2021. SharePoint Online has over 200 million daily active users. With all of this incredible momentum in remote work, online productivity, collaboration, and communication there’s a lot of pressure to provide good guidance around adoption with transparent governance. Unfortunately due to the rush of the platform the opposite has been happening with poor adoption techniques and poor habits around both provisioning and non existent oversight and cleanup. With the uncontrolled viral growth many customers have taken a back seat allowing things to grow out of control. In this product focused 1 hour session we’ll dive into the key success factors of governance and help you understand how to automate and keep your environment secure, encrypted, auditable and trustworthy. In addition this webinar will include a demo on TeamsHUB designed to help you get your arms around your environment providing easy to use automated processing to govern.
Thursday, Sept. 2nd at 1 PM Eastern/10 AM Pacific
Architecting Microsoft Teams for Lifecycle
Out of the box Microsoft Teams is open and ready go viral from an external sharing perspective, but it quickly gets to a point where it goes from being a trusted platform to being considered a liability. Companies may find it tedious to audit and automate. It is absolutely imperative you keep a handle on your environment with enforcement policies. You shouldn’t go without any cleanup and archiving, and oversight is key… this is where automation and approval routing can simplify your life. Following guidance along a maturity model to help the organization learn the platform, learn the tools, and understand the platform and capabilities along with building support for a structured dev ops and business supportability through an entire lifecycle will position your environment in a unified approach for modern teamwork. Getting your hands around proper archiving of inactive Teams not only makes it easier to manage, but keeps the environment more secure and trusted.
We’ll cover a Unified Governance approach for Teams breaking down People, Process and Technology. Help you understand how to build out a proper information architecture in Teams that supports a global navigation, strategies for discovery, and integrated communication. Along with a more comprehensive approach to business unit builder and dev ops strategies with preproduction environments. All services across the Microsoft 365 platform can find their way into Teams with Microsoft 365 Groups which when positioned properly can create a powerful unit for security and lifecycle. – Microsoft Teams as a Platform – Maturity – Initial Adoption and On boarding for Commercial Apps – Repeatable Provisioning with Consistent Best Practices with App Templates – Defined Preproduction Environment and a Culture for App Makers – Managed Structured Power Platform COE with Intranet and Personalization including N Tiered Apps including Viva Connections
Wednesday, Sept. 15th at 1 PM Eastern/10 AM Pacific
Microsoft Teams – Managing Archiving, Deletion & Recovery across Microsoft 365
What happens when someone deletes a team or a file? How long and when does Microsoft provide the recycle bin and recovery services? What happens if someone runs a malicious ransomware script that encrypts and locks them out the OneDrive or SharePoint libraries and anything they are connected to? In this session we’ll cover recovery options in Microsoft 365 services. It’s not just Teams, but OneDrive, SharePoint, Exchange, Stream and Planner that increasingly contain critical business these days. What about Dataverse? When was the last time you looked into the recovery options for these services? Microsoft has been very clear about backup and recovery and yet 70% of organizations have simply ignored any plans to setup their own backup and recovery. In this session we’ll cover the out of the box options, Microsoft SLAs as well as introduce you to the archiving, deletion, and lifecycle management options of TeamsHUB with Azure backup options for quick file, document, site and Teams recovery.
Audience: IT Managers, Architects, Admins, Tenant Admins, Business IT Groups
Tuesday, Sept. 28th at 1 PM Eastern/10 AM Pacific
Microsoft Viva is not well understood by most. Many are confused… Is it a product? it is a service? Is it a series of products? Why do they call them modules?
Microsoft Viva is a Wave. Microsoft has announced the first four modules, but they aren’t licensed together or bundled together. In the beginning back in February I was calling Viva “Marketecture.” Maretecture is when the marketing team owns the strategy and architecture. I’m saying this a little tongue in cheek, as Viva is a series of products that originally weren’t designed to be together, but with a big enough drum and a marketing powerhouse like Microsoft. The product teams are falling in line and the first four modules of this Viva wave has been announced.
Alone customers are used to SAAS services simply being upgraded along the way. Microsoft Viva is different. Each of these modules needs to be looked at individually and considered as new rich functionality. The positioning around Employee Experience along with Employee Engagement provides an opportunity to engage a number of new business unit technology focused groups such as Intranet teams, Marcom, corporate communications, HR IT, and HR services groups, HR University LMS teams focused on learning and instruction along with CXOs focused on employee services. Imagine executives who may pick up on any of these modules as truly pluggable in Microsoft Teams.
Microsoft Viva is a wave of pluggable modules that need internal campaigns so the right business groups can be aware of them. I’ve put together a graphic to help provide some visibility around these new modules.
If you like the infographics, feel free to download them and share them in your powerpoints with your organization. I’m working to improve the education and awareness on Microsoft Viva.
I’m working on a series of webinars to help provide more background and depth on Microsoft Viva and how to approach it for your organization.
It’s important again that you not just simply think of these as simple apps that you can add optionally to Teams. These are a major investment from Microsoft and this wave is a great opportunity for IT to get closer to the business units and in providing additional functionality to your organizational business solutions. Microsoft recently featured the Viva wave in Microsoft Mechanics. I put together a couple of their screenshots into one. You can quickly see here these are not simple apps, but designed to provide rich integration across the Microsoft 365 apps and services with additional extensibility. I hope you can join me in these upcoming free webinars. 1) Introduction to Microsoft Viva 2) Vivafy – A tactical deeper dive into Viva Connections and Viva Topics.
The first webinar is:
Introducing Microsoft Viva
Microsoft announced Viva in February 2021, it is a movement toward employee experience that brings together communications, knowledge, learning, resources, and insights. Powered by Microsoft 365 and experienced primarily through Microsoft Teams. Viva fosters a culture where people and teams are empowered to be their best from anywhere. Viva itself has four main components: – Viva Connections – as the enabler for plugging your SharePoint Intranet into Teams formerly known as Teams Home Site App. – Viva Topics – one of the products from the Project Cortex initiative. It is focused on connecting knowledge and experts. – Viva Insights – delivers focus on employee engagement with consideration for health and wellbeing. – Viva Learning is an aggregation of your skilling across the enterprise with LMS platform integration and just-in-time delivery in the your Teams. We’ll dive into each of these tools and help you better understand availability, licensing, and enterprise positioning and roadmap. Audience: Marketing, Communications, HR IT, IT Managers, Directors, Microsoft 365 Admins, and Teams Administrators Level: 100 & 200 : Introduction and Assumes Basic Microsoft Teams Experience
Register for this free webinar
Tue, Aug 10, 2021 10:00 AM – 11:00 AM PDT
Most companies are using Teams for chat, meetings, and basic collaboration. SharePoint Online has been a neglected investment who have invested in Microsoft 365 with many companies still running their Intranets in classic or even in SharePoint on premise. What is to be done?
How do you take advantage of this Viva wave? Agenda: In this session we’ll break down the tactical steps to take your SharePoint Intranets in whatever phase you are in, into your modern Teams environment for an improved experience. Some may simply be ready to create the powershell package and get Viva Connections deployed to take advantage of the app bar, search, and targeting, but others will need to prepare and should prepare. Here are some of the topics: – Get Your Intranet, Corporate Communications and Org News to Modern SharePoint Online – Design your Branding, Header/Footer, Site Design & Look Strategy – Design your Global Navigation, Information Architecture, and Hubs – Create and Deploy Powershell Package including Icons – Set your Root site and Official News – Manage your Taxonomy, M365 Groups, and Audience Targeting
Audience: Marketing, Communications, HR IT, IT Managers, Directors, Microsoft 365 Admins, and Teams Administrators Level: 100 & 200 Introduction and Assumes Basic Microsoft Teams Experience