I always enjoy writing predictions and reviewing the previous year. I’d love to hear from you on some of these bold predictions including new Project Cortex Jobs, a MSFT Stock Split and is SharePoint Dead?
I review my 2019 predictions which you can read in the second half of this post including my prediction on Teams workload as the major investment, and the Teams battle with Slack, and a prediction that Power would be a branding investment.
1. Is SharePoint Dead? Is the Intranet Dead? You’re going to hear these question a lot this year. There will be lots of discussions about productivity, portals, and collaboration and it’s evolution. Of course the answer is No, but there should absolutely be discussions about how best to present and consume information inside the organization and updating interfaces and UX will be an important consideration and Teams will be a big part of the discussion. Remember it’s not SharePoint or Teams it is Teams and SharePoint and a whole lot more. Microsoft 365/Office 365 absolutely will work best with your files in SharePoint and OneDrive, and Teams is a great way to get them there and Project Cortex can help you make sense of the data, that’s not to say you don’t need Information architecture exersizes for determining what your Teams should be and how they should be organized into Hubs and super hubs.
2. Power Platform Expert Explosion – today organizations have few experts. This coming year you’re going to see companies get serious about the Power Platform. It’s going to go beyond the power user to business unit investments and IT experts as well as concerted efforts into getting more Power Apps experts, Power Automate experts, Power Virtual Agent experts, and Power BI experts that really know the technology and know how to help. I expect this will go from being a small individual effort to concerted efforts by IT and/or business units like HR, Marketing, Support, and product lines. You’ll see lots of partners like Perficient who are interested in helping your organization get up to speed on how they can build expertise inside the organization.
3. Personal and Team investments in Certification – This is the year of certification. So many have ignored it. This is the year to take it seriously. Microsoft has put some significant investment in making them make a lot of sense. The Office 365, Teams, Azure and Power Platform areas are great places to get relevant certifications. It may be tough to measure this…
4. SharePoint Community continues move to Office or Microsoft 365 rebranding but will it happen soon enough? The splintering of Teams Community, Power Platform Community, and SharePoint Community will continue… There will be efforts by some community members like myself who will try to keep these communities together in consolidated Office 365 or Microsoft 365 groups and communities, but will it be futile?
5. Project Cortex is going to be HUGE and will create NEW jobs and roles – Project Cortex is poised to bring next generation AI and a knowledge network for capturing the knowledge of the organization. Without diving into what it is, let me just say, this time next year you’ll know what it is and be excited about it. I do expect there to be roles in the organization related to Project Cortex. Project Cortex will provide business value to Knowledge Management and Information Management services in the organization. It will provide clear roles for organizational knowledge. I’ll be blogging about ways you can plan for Project Cortex.
6. Microsoft Teams is going to take on a much, much more significant role in the organization. Stop thinking of Teams as simple Unified Communications and wake up and realize that Microsoft Teams is your way of managing automation, productivity, collaboration, UC and ultimately managing your entire Microsoft 365/Office 365 strategy. Microsoft is going to keep investing heavily.
7. Microsoft Stock Split – It’s been many many years since a Microsoft Stock split. I’m long Microsoft and I’ve seen this run up. There’s more to go.
8. Year of Organizational Video – This would be a fantastic year to get focused on Stream and make this the year that your organization makes Video happen in a big way for your organization. Start recording those meetings and the organizational meetings that happen on Teams and Yammer. Migrate, consolidate, and expose it in search! Major investments in the video tech has already happened and Microsoft is doing the final touches in making it easy to migrate, but the tech is already super amazing and worth it.